To try to make sure that we have the stove you want, when you want it, we keep a very large stock in our warehouse. This also lets us check that the right stove has been picked and that when it leaves us it is in good condition. Delivery trucks come in daily and we have an area of the warehouse where we pack up your orders. Once the order is checked, packed and wrapped it then goes onto the outgoing racks ready to be collected.
If you are in a hurry and place your order in the morning then we may well be able to dispatch your stove that same day so it arrives with you next day. It does take a certain amount of time to pick and pack an order and this is a part of the process that should not be rushed.
In the winter season demand increases. Of course we do our best to predict this and to plan ahead but there will be times when a particular model may be out of stock and we will be waiting for our next shipment in. Shipments in from the manufacturer are usually pretty quick. If the particular model you want is not in stock we will tell you, including an indication of the lead time. We can often suggest an alternative if you are in a hurry. As well as stoves we also have large stocks of other components needed for your project inlcuding thermal stores, load units, etc.
Want to see a stove in the flesh? Visit our Showroom