Stoves Online - Full stove design, installation and parts company

Who are Stoves Online?

Stoves Online is run by father and son team John and Sune Nightingale, and Alan Hooper. We have been making, selling, installing, and repairing stoves for over 30 years.

We are the original UK online stove retailers: we started selling stoves on the internet way back in 1998.

Flue designer Philip Steele (whose speciality is pumice and masonry chimney systems) heads up our technical team and designs compliant flue and chimney installations together with Ben Cazzola, Susi Nightingale, Rachael Coggins, and Shirley Johnson will take your calls and emails and answer your questions about stoves and installations. Caspian Burlingham is on our technical team and will answer your more technical queries and also designs flue systems. Juliet Nightingale manages our spare parts department, enquiries for accessories, as well as talking to stove customers. Mike Gulley is our heating engineer and will help to design whole house heating and hot water systems for you, and Jude Muir keeps us all organised.

We do not sell stoves online

Let me explain this quickly before you get confused as to why a company called stovesonline does not actually sell stoves online! Our website is our main showroom, but we cannot simply let a customer walk off from our showroom with any stove without having spoken to us first (even if they have paid). Unlike most of our competitors we do not sell our stoves online. Every person's stove needs are individual and each stove installation is unique and needs thought and time put into the installation design by people who are experts in the field. This is why there is no ability to simply add a stove to the shopping cart on stovesonline. We think you'll appreciate our more personal approach....you are also more likely to end up with a stove which suits your needs, and which is installed safely.

We don't just sell stoves, spares for stoves, and stove accessories...

As a stovesonline customer you also gain access to our comprehensive list of competent person installers, heating engineers, and builders. We liaise with the installer throughout to ensure a smooth job.

Stovesonline also give advice and after-sale support for new and regular customers; the advice page helps deal with common stove related problems, but if you can't find a solution there just contact us....

If you are one of the stove shops or stove installers who we supply then you not only gain access to stoves which you may find hard to find elsewhere, you also have the help and support of our knowledgable staff, from simple things like actually calling you back, to complicated queries about linking up wet installations. We have a policy of ongoing training for all our staff - the world of stoves never stands still so neither do we.....

Stovesonline Limited is registered in England and Wales.
Company number: 04636920

Registered office:
CAPTON
DARTMOUTH
DEVON
TQ6 0JE

Installations, MCS, RHI

When it comes to stove installations we will often oversee your whole job, liasing with your installer as needed to make sure the work goes smoothly.

For large boiler stove installations within the South West we have our own heating engineer and installations team. Often we can oversee the installation providing an initial site visit, ongoing support to your installers, and further site visits as needed. Our heating engineer is a registered Competent Person.

We are MCS registered for biomass and solar thermal. This means that you can apply for the RHI (Renewable heat incentive) grant when we install log boilers and pellet boilers and stoves which are also MCS listed products. We only install these within the South.

Installation window: we only install from April - August. We do not install during the colder months.

Flue Design service

Another feature is our complete flue design service: flue experts will design a building regs compliant installation for you and all the parts and accessories needed can then be delivered straight to you.