Phone us

If we are on the phone to another client then you will not be held in a queue, will not be to asked to enter options, will not be put on hold and will not be left listening to music. Instead we simply ask that you leave your name and telephone number and we will get back to you very shortly.

• Mainline: 0800 246 1250
• Susi: 01803 712 316
• Stovespares Jane: 01580 201 385
• Heating Enquiries: 01803 714474
• Flue technical enquiries only - Andy: 01803 712 361

Our Phones are open Monday to Friday: 9am - 5:30pm.

Showroom Opening Hours - Monday to Friday: 10am - 4pm. Saturday: 10am - 2pm.

Typical message response time: 5-15 mins